The challenge:
outdated fleet safety platform troubled by vendor lock-in
Operating since 1992, Spillard Safety Systems has evolved into one of the UK’s largest suppliers of vehicle safety equipment to the construction, extraction, and transportation industries.
The company relied on a third-party platform built on an increasingly outdated tech stack. The legacy system lacked scalability, preventing Spillard from effectively adapting to evolving business needs and expanding its services.
Moreover, the platform’s limitations hindered the integration of new devices and reduced operational flexibility and efficiency.
The original system suffered from vendor lock-in, working exclusively with the software and devices from one camera producer (Streamax). Moreover, the solution only ran on Windows, was clunky, and heavily restricted the number of devices it supported. It worked on one central virtual server, quickly using all memory and generating high maintenance costs. This limit effectively meant that Spillard’s clients could only use Streamax devices. When they wanted to add equipment from other manufacturers, they had to add another platform, which drove costs and complexity up.
Analysing requirements & possible solutions
As demands and complexity grew, the company needed to replace the old system with a vendor-agnostic solution capable of real-time tracking and reporting. The new solution also needed to work smoothly with diverse operating systems and device types from all manufacturers. Spillard partnered with Internetum, a European IoT development agency, to devise a new solution. Together, the teams considered the following options:
The winning solution: a scalable fleet safety platform with no vendor lock-in
Internetum’s team built a cutting-edge platform based on .NET technology and the Azure cloud. Its bespoke design guarantees the system works well with different operating systems, devices, and software from diverse equipment providers.
This new solution provides horizontal and vertical scalability, enabling the platform to handle increased workloads and adapt to future demands seamlessly.
Key features of the new platform include:
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No vendor lock-in
The platform’s new design supports software and devices from various producers, including Howen and Teltonika. This feature guarantees compatibility and flexibility for current and future integrations.
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Driver behaviour analytics
Advanced algorithms let Spillard monitor driver performance and identify areas for optimisation in fuel efficiency, safety, and operational effectiveness.
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Route processing and optimisation
The platform minimises travel times and fuel consumption across the fleet vehicle thanks to real-time route data analysis.
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Live tracking and streaming
Spillard’s customers can monitor their vehicles in real-time, while live video feeds provide unparalleled situational awareness and enhance security.
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Incident processing and analysis
The platform automatically captures and analyses critical events, offering actionable insights to improve safety protocols and operational procedures.
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Business intelligence reporting
A customisable reporting suite provides detailed analytics, empowering Spillard’s management to make data-driven strategic decisions.
Results: vendor-agnostic fleet safety tooling that accommodates growing demand
By implementing the new platform, the company quickly reaped significant benefits:
A01
Enhanced operational efficiency
Automating workflows and improving resource management reduced downtime and increased productivity.
A02
Improved safety measures
Real-time video streaming and tracking enhance fleet security, reducing risks and improving incident response.
A03
Better resource optimisation
Advanced tracking and analytics tools facilitate better driver performance, route efficiency, and incident handling.
A04
Advanced data insights
The bespoke reporting tools empowered Spillard to make informed decisions, fuelling strategic growth.
A05
Increased customer satisfaction
Faster response times and more reliable services improved the client experience and boosted loyalty.
The new platform reinforced Spillard’s position as the UK’s leading provider of fleet safety solutions.
Thanks to the new system’s versatility, scalability, and reliability, the company can focus on strategic business development and rest assured that the platform will smoothly accommodate growing demand.
